Shipping & Returns

PROCESSING
Orders are processed and shipped within 2–5 business days. If your order is time-sensitive, feel free to reach out before purchasing.

 

SHIPPING
All orders ship worldwide from a small home studio in Hong Kong. Flat rate shipping applies regardless of quantity. Free shipping is available on orders over USD$50. You'll receive a tracking number by email once your order is on its way.

 

Estimated Shipping Times
Shipping times are estimates and may vary due to customs clearance, carrier delays, or holidays.

Region  Estimated Shipping Time
United States  7 – 15 business days
Europe    7 – 15 business days
Australia / Canada / UK  8 – 10 business days
Japan / Korea     5 – 8 business days
Hong Kong / Taiwan / Singapore  2 – 5 business days

 

RETURNS
Because every pouch is handmade in small batches, we don't accept returns or exchanges. If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo and we'll make it right.


Reach out at cutitinhalf0.5@gmail.com and we'll be happy to help.

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